We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax
• Snail Mail

Email:

For product information or assistance:
sales@satellitemart.com

For customer service inquiries or assistance:
info@satellitemart.com

For technical support or assistance:
support@satellitemart.com

We will respond to you within 24-36 hours, during regular business hours. All email correspondence is completely confidential. Satellite Mart customers may also use our  telephone support center to contact a service representative during regular business hours.

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Live Customer Care Center

330-825-1854
(888) 897-1854
Monday to Friday   10:00am to 6:00pm (EST) 

Saturdays, Sundays and federal holidays please leave an e-mail message.  A customer representative will contact you within 24 hours of the first business day.